Privacy Policy

TriTrace (“we,” “our,” “us”) is committed to protecting the privacy of personal data of users who interact with our services and website https://tritrace.io. This Privacy Policy outlines the data we collect, how we use it, and the rights users have regarding their personal data.

1. Data We Collect

We may collect:

Personal data for the processing of which you provide consent (including, but not limited to: name, email address, phone number, address, job title, organization).
Technical data (IP address, browser type, website usage statistics).
Data obtained in the course of offers, requests for proposals, contract conclusion, and performance.
Data from publicly available sources.

2. Use of Data

We use data for the following purposes:

Responding to inquiries and providing services.
Improving the website and user experience.
Internal analytics and operational purposes.
Compliance with applicable legal requirements.

3. Disclosure to Third Parties

We do not sell or rent the personal data you provide to us. We may share it only with trusted partners and service providers (e.g., hosting, IT support), provided that they ensure an adequate level of protection.

The transfer of other types of confidential information to third parties is governed by agreements with the owners of such information.

4. Data Storage and Protection

Your rights are protected. We also comply with the EU General Data Protection Regulation (GDPR/UK GDPR) and applicable national legislation depending on the citizenship or residency of the data subject or the owner of other confidential information.

We implement technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction.

5. International Data Transfers

Your data may be processed outside your country of residence. In such cases, we ensure an adequate level of protection in accordance with applicable laws and regulations.

6. Data Retention

Personal data is retained only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law or arises from contractual obligations with the data subject or owner of other confidential information.

7. User Rights

Depending on the jurisdiction, you may have the right to:

Obtain information about the processing and use of your personal data.
Access, correct, or delete your data.
Restrict or object to processing.
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at: [email protected].

8. Policy Updates

We reserve the right to update this Privacy Policy from time to time. The updated version will be published on our website, effective as of the specified date.

9. Confidential Information Other Than Personal Data

In addition to personal data, we may receive other types of confidential information, including but not limited to:

information relating to the trade secrets of clients or partners;
information regarding projects, internal processes, and documents;
data provided in the course of contract performance or the provision of services.

10. Use and Protection of Other Confidential Information

We undertake to:

use such information solely for the purpose of fulfilling contractual obligations and providing services;
not disclose such information to third parties without the consent of the owner, except where required by law or contract;
apply organizational and technical measures to ensure its security and to prevent unauthorized access.

11. Transfer and Retention of Confidential Information

The transfer and processing of other confidential information are governed by separate agreements with its owners.

The retention period and procedures for the destruction of such information are determined by the terms of the contract or confidentiality agreement.